Our laser engraving machines can engrave a wide range of materials, including wood, acrylic, glass, leather, metal (with appropriate coatings), plastic, rubber, and more. However, materials like PVC or vinyl should be avoided due to toxic fumes.
Regular maintenance includes cleaning the laser lens, checking and replacing the water in the cooling system (if applicable), lubricating moving parts, and ensuring the ventilation system is functioning properly. Refer to the user manual for specific maintenance schedules.
First, check the power supply and ensure all connections are secure. Inspect the laser tube and cooling system for issues. If the problem persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.
Prices vary depending on the model and specifications. Entry-level machines start at around $1,500, while high-end industrial models can cost upwards of $10,000. Contact our sales team for a detailed quote tailored to your needs.
Delivery times depend on your location and the availability of the machine. Typically, orders are shipped within 5-7 business days and delivered within 2-3 weeks. Expedited shipping options are available for an additional fee.
Our standard warranty covers manufacturing defects and includes parts and labor for one year. The laser tube is covered for six months. Extended warranty options are available for purchase.
Technical specifications vary by model. Common features include laser power ranging from 40W to 150W, engraving areas from 12×8 inches to 40×28 inches, and compatibility with various software like LightBurn and RDWorks. Check the product page for detailed specs.
Yes, many of our machines are designed with upgradeability in mind. You can upgrade components like the laser tube, engraving area, or software compatibility. Contact our support team for guidance on compatible upgrades.
Yes, we provide comprehensive training resources, including video tutorials, user manuals, and live webinars. For hands-on training, we offer in-person sessions at our facility or on-site training for an additional fee.
Our machines are compatible with popular laser engraving software such as LightBurn, RDWorks, and LaserGRBL. They also support file formats like DXF, AI, BMP, and JPG for seamless design integration.
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